Ever since SAMACO’s foundation in the Kingdom, it has been a pioneer of automotive distribution, a leading after-sales provider and strategic partner for Audi, Volkswagen and Porsche. SAMACO has effectively provided a comprehensive range of services that elevate the quality of its high-end brands.
Through our journey, we have made noticeable success and accomplishments on all levels, especially in customer service and care.
Succeeding in achieving customer satisfaction would not have been possible without fostering our employees who we consider our internal customers. Obtaining employee gratification was achieved through creating an optimum working environment and implementing various training programs, which reflected in employees’ performance, and thus devoting their efforts to the company’s customers and meeting their needs and requirements.
Our ongoing dedication to customer service is directed at providing the best experience of owning a car. We have achieved an unprecedented growth in the last five years, attributing it first to the trust of our customers, and their satisfaction in regards to our service and care.
At SAMACO we are up-to-date on the vast developments in the automotive world, and we are working hard to be reachable to our customers all over the Kingdom through expanding our branch network of showrooms, maintenance centers, spare parts sales, and provide the highest level of technical expertise.
Examples on this include:
In the end, I guarantee that we will continue to deliver the highest levels of service in all company showrooms and centers, and always strive to achieve your satisfaction. I wish you safe and happy driving, may Allah bless you all.